Order & Return Policy
Thank you for choosing to shop at www.meituio.com (“we” or “us” or “our”). This Order & Return Policy outlines important details regarding the process of placing an order and returning products. By placing an order on our website, you agree to comply with the terms and conditions stated below.
- Placing an Order
1.1 Product Information: We strive to provide accurate and detailed product information on our website. However, please note that colors, dimensions, and other product details may vary slightly due to different monitor settings or manufacturing processes.
1.2 Pricing and Payment: The prices displayed on our website are in [Currency] and are subject to change without prior notice. We accept various payment methods, which will be indicated during the checkout process. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.
1.3 Order Confirmation: After placing an order, you will receive an order confirmation email containing the details of your purchase. Please review the information carefully and contact our customer support immediately if any changes or corrections are required.
- Shipping and Delivery
2.1 Shipping Methods: We offer various shipping methods to ensure prompt and reliable delivery. The available shipping options will be displayed during the checkout process. Please select the preferred shipping method that best suits your needs.
2.2 Delivery Time: The estimated delivery time will depend on the shipping method selected and your location. Please note that delivery times are approximate and may be subject to unforeseen delays beyond our control, such as customs inspections or natural disasters.
2.3 Shipping Costs: Shipping costs will be calculated based on the weight, dimensions, destination, and selected shipping method. The shipping cost will be displayed during the checkout process. We may offer free shipping promotions or discounts on certain orders, which will be clearly indicated on our website.
2.4 Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery. Tracking information may also be available through your account on our website.
- Returns and Refunds
3.1 Eligibility: We accept returns for eligible products within [X] days from the date of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received. Some products may be non-returnable or subject to specific return conditions, such as personalized items or items on clearance. Please refer to the product description or contact our customer support for more information.
3.2 Return Process: To initiate a return, please contact our customer support at DAMING@meituio.com. Provide your order details and the reason for the return. Our customer support will guide you through the return process and provide you with the necessary instructions and return shipping address.
3.3 Return Shipping Costs: Unless the return is due to our error or a defective product, the customer is responsible for the return shipping costs. We recommend using a trackable shipping method and obtaining proof of shipment for your return.
3.4 Refund Process: Once we receive and inspect the returned product, we will notify you of the status of your refund. If the return is approved, a refund will be processed to the original payment method used for the purchase. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider’s policies.
- Contact Information
If you have any questions or need further assistance regarding our Order & Return Policy, please contact our customer support at DAMING@meituio.com.
Please note that this Order & Return Policy is provided for informational purposes only and is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or changes.
Thank you for shopping with us. We appreciate your business and strive to provide you with a satisfying shopping experience.
